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Now Hiring • Leadership

Sales Manager

Lead our South Town Mall and Valley Fair Mall teams from the floor—develop people, drive performance, and own the customer experience across both stores.

Full-Time • 40+ Hours

$48,000 Base + Bonuses + Commissions + Tips

Must Be 21+

Build the team. Own the floor. Drive the business.

The Plug Wellness is building a different kind of wellness retail experience. Our customers need a team that can listen, ask the right questions, and confidently help them find the right fit. That starts with exceptional leadership.

This is a visible, high-accountability sales leadership role - not a primarily administrative management position.

What you will own

Lead sales from the floor

  • Model consultative, needs-based selling and exceptional customer engagement.

  • Coach employees in real time and strengthen product knowledge.

  • Manage revenue, conversion, average transaction value, units per transaction, and individual performance.

Build a team that performs

  • Recruit, onboard, train, and develop high-performing employees.

  • Set clear expectations, recognize results, and address performance gaps quickly.

  • Build future shift leaders and managers.

Own two-store operations

  • Maintain consistent standards between South Town Mall and Valley Fair Mall.

  • Oversee inventory, cash controls, merchandising, receiving, cleanliness, loss prevention, and SOP execution.

  • Schedule leadership and staff around traffic, sales opportunities, promotions, and business needs..

Turn promotions into results

  • Prepare inventory, staffing, displays, education, and offers for campaigns and events.

  • Help the team convert marketing traffic into strong customer experiences and sales.

What success looks like

  • Customers receive knowledgeable, personalized guidance.

  • Sales goals are visible, understood, and actively managed.

  • Employees grow, accountability is consistent, and underperformance is addressed.

  • Both stores are clean, stocked, accurate, and ready for customers.

    The stores perform whether senior leadership is present or not.

What you bring

  • 2+ years of retail management and customer-facing sales leadership experience.

  • Proven ability to coach people and improve measurable sales performance.

  • Comfort with KPIs, POS, inventory, scheduling, and business software.

  • Strong organization, judgment, problem solving, and multi-location visibility.

  • Must be 21+ and meet applicable employment, background, and compliance requirements.

Experience in alternative wellness, cannabinoid or hemp retail, specialty wellness, regulated retail, and consultative selling is valuable. Leadership, sales ability, coaching, and execution matter most.

Compensation & perks

  • $48,000 annual base salary

  • Performance bonuses, commissions, and tips

  • Gas and phone stipends

  • Up to 30% employee discount and Friends & Family discount

  • Opportunities for expanded leadership responsibility

AT A GLANCE

$48K base

Plus performance bonuses, commissions, tips, gas stipend, and phone stipend.

Full-time • Multi-location • Evenings, weekends, high-traffic periods, and events required.

Ready to lead?

Start your application

Share the teams you have led, the KPIs you owned, and one example of how you improved performance.

ABOUT YOU


Thanks for your interest in joining The Plug Wellness.
We’re looking for a strong leader who can help us build an exceptional retail experience rooted in education, trust, and results. This first section gives us a chance to learn a little about you, your background, and how to contact you as we review applications.

ROLE REQUIREMENTS

Before we get into your experience, we want to make sure the basic requirements of the position align with what you are looking for.
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YOUR MANAGEMENT EXPERIENCE

Now we want to understand the scope of your retail and leadership experience.
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LEADERSHIP, OWNERSHIP & PROBLEM SOLVING

We are looking for someone who leads from the front, develops people, solves problems, and takes ownership of results. These questions help us understand how you lead in real situations.
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REAL-WORLD MANAGEMENT SCENARIOS

Tell us how you have in the past, or would handle these different scenarios.
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REAL-WORLD MANAGEMENT SCENARIOS

Tell us how you have in the past, or would handle these different scenarios.
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WHY THE PLUG WELLNESS?

We know experience matters. Fit does too. Tell us what you are looking for next.
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COMPENSATION.


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The Plug Wellness \ Inside the Shops at South Town Mall & Valley Fair Mall (by JC Penny)

© The Plug Wellness • Wellness, connected.

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